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What do you get?
Telephone support
Email support
Web based call logging/tracking
Allowance of 7 support calls per year

What are the response times?
Meridian will respond to a call within 2 working days and endeavour to resolve the problem within 3 working days thereafter.

How much will it cost?
£499 per year or
£41.58 per month (by direct debit)

  

         
 

What do you get?
Telephone support
Email support
Web based call logging/tracking
Allowance of 15 support calls per year

What are the response times?
Meridian will respond to a call within 1 working day and endeavour to resolve the problem within 1 working day thereafter.

How much will it cost?
£999 per year or
£83.25 per month (by direct debit)		    
         
 

What do you get?
Telephone support
Email support
Web based call logging/tracking
Site visit (with 2 working days)
Allowance of 50 support calls per year

What are the response times?
Meridian will respond to a call within 4 hours and endeavour to resolve the problem within 1 working day thereafter.

How much will it cost?
£1,999 per year or
£166.58 per month (by direct debit)		    
         
 

What do you get?
Telephone support
Email support
Web based call logging/tracking
Site visit (within 1 day)
Allowance of unlimited support calls per year

What are the response times?
Meridian will respond to a call within 1 hour and endeavour to resolve the problem in the same working day.

How much will it cost?
£2,999 per year or
£249.92 per month (by direct debit)		    
         
      Download our Support Contract [300kb]  
 
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tel 02380 879 728 | enquiries@meridiandevelopment.co.uk

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