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Eastlands

 

therequirement
Eastlands had a requirement for an internal system that would be used for recording, tracking and reporting of all user support and systems team operations.

Eastlands previously used a proprietary piece of software to record the systems team’s functions. However this software was proving too large and cumbersome to operate effectively.

Eastlands required a new application that would suit the needs of the systems department as well as performing all the necessary tasks to facilitate the high standard of user support.

The system needs 2 access levels, one for end users and the other for the systems team.

intranetportfolio
Norwood Adams
Eastlands
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