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Eastlands

therequirement
Eastlands (Benefits Administration) Limited asked us to provide them with a computer system that would enable them to record, monitor and report on pensions, payroll and benefits activities.

The system had four main objectives
1.	To keep a consistent list of customers and the casework relating to them.
2.	To reduce the time spent each month analysing the average time spent on a pension case.
3.	To keep a record of time spent by each operator for non pension related work (e.g. meetings, internal projects etc.)
4.	To provide comprehensive costing, trends and forecast information.

softwareportfolio

ABC Banyard
Eastlands
Channel 4
Coca-Cola

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